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Brambles Coffee Shop, nestled within the scenic Poplar Tree Garden Centre in Shincliffe, Durham, offers a delightful retreat for coffee lovers and tea enthusiasts alike. Patrons rave about the exceptional service and pleasant surroundings that make every visit memorable. Whether it's a casual meet-up, an afternoon tea celebration, or a relaxing family outing, Brambles has something to please everyone.
Customers like Sara Evans and Deb Wray commend the delicious afternoon teas and the generous selection of filter coffee and tea. The venue's charm shines through in moments that resonate with guests, from enjoying lovely pastries to savoring hearty sandwiches, although some note that prices could be slightly on the higher side.
With staff members like Eryn, who exemplify friendly yet efficient service, Brambles has fostered an atmosphere that balances warmth with professionalism. Tales of quick thinking and a genuine smile contribute to the inviting experience that keeps visitors returning. If you’re looking for a spot to unwind with friends or celebrate a special occasion, Brambles Coffee Shop might just be your perfect destination. Don’t forget to book ahead, especially during peak hours, to secure your place in this beloved local haven.
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Amenities & More
Service options
- Outdoor seating
- Onsite services
- Takeout
- Dine-in
- Delivery
Highlights
- Great coffee
- Great dessert
- Great tea selection
Popular for
- Breakfast
- Lunch
- Solo dining
Dining options
- Breakfast
- Brunch
- Lunch
- Dessert
- Seating
Amenities
- Bar onsite
- Gender-neutral restroom
- Restroom
- Wi-Fi
Atmosphere
- Casual
- Cozy
Crowd
- Family-friendly
- Groups
- LGBTQ+ friendly
- Tourists
- Transgender safespace
Reviews for Brambles Coffee Shop
Review highlights
Based on 224 reviewsBrambles Coffee Shop consistently receives praise for its welcoming atmosphere and attentive customer service, with staff noted for their friendliness and efficiency. The venue is popular for its pleasant surroundings, making it a favored spot for both casual visits and special gatherings. Food offerings, particularly afternoon teas and a variety of sandwiches, are frequently highlighted for their quality and taste, although some guests mention prices as slightly on the higher side. The establishment tends to be busy, especially during peak times, suggesting its popularity and the importance of advance booking. Overall, Brambles Coffee Shop is recognized for delivering a charming and enjoyable experience combining good food with reliable and personable service.
Great service, pleasant surroundings, delicious afternoon teas.
Attended a baby shower here. Lovely venue & food was delicious We had Afternoon Tea. Lots of filter coffee or tea provided.
Absolutely lovely experience at Brambles Coffee Shop. Staff absolutely lovely. Really happy with my family visit xx
I'm just a pot of tea person so any comments here are reserved for the very promising customer service skills of a young girl who was working quickly and efficiently behind the counter this afternoon. It was a case of quickly until I engaged her in a little too much conversation causing a queue to start building behind me. Firstly I'm really glad that Amanda told me that your name was ERYN. I'd only come across an Erin before and thought this might be one of those trendy variations of it ... Not so ! ..... its a lovely Gaelic variation of " IRELAND " You see Eryn , I can type to my heart's content and nobody's going to tell me off for it !! ..... Joking aside , your manager had every right to say something to you when I engaged you in chat about cash payments. There's a fine dividing line between having good customer service and being business - like. It turns out I liked the way your manager ( sorry no name for you today! ) just offered a quiet word without embarrassing you at all. Amanda said all the staff at the Brambles coffee shop are lovely and I have no reason to argue with her ! .... I saw one of your colleagues the other day hurriedly eating a pot noodle chatting to a customer (lunch break ?! ) I thought to myself then , they must save all the good stuff for the customers !. We are coming to the end of this review shortly but I must mention there's probably only you and me Eryn who saw that delicious slice of cake slip from your tongs and dive - bomb into the counter tier below ! Naturally you were taken aback but impressively unphased. I was amazed that you not only served the customer a fresh slice but carefully retrieved the injured one and put it aside ( not thrown out btw ) This was quick thinking under pressure .... well done Let's hope one of your deserving colleagues scoffs it at closing time as it was still perfectly edible. I reckon that , despite you being a young person you are a considerable asset to the smooth running of the shop already .... Its not beyond the realms of possibility that you may become a manager one day yourself and then you'll be giving instead of receiving a quiet word. Ps ... you have a ready smile and outward going personalty which always helps ! Best wishes Mr ELLIS COXON.
Good array of Sandwich choices, slightly overpriced, fast service, glad we booked in advance as it was jam packed.
Really nice, quite large inside (sits about 80 people). Lots of amazing cakes, delicious snacks and lovely home cooked main meals. Staff were plentiful and very friendly
Fantastic garden centre with coffee shop attached. Beautifully maintained. Prices reasonable very nice outside seating as well. Lots of tables
I always enjoy this coffee shop with family or friends & also like to sit outside when the weather is good, but I have a little dog & it would be great if you had a section for us animal lovers to enjoy our beverages & treats indoors in colder climates.
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Quick info
Opening hours
- Monday 9:30 AM - 5:00 PM
- Tuesday 9:30 AM - 5:00 PM
- Wednesday 9:30 AM - 5:00 PM
- Thursday 9:30 AM - 5:00 PM
- Friday 9:30 AM - 5:00 PM
- Saturday 9:30 AM - 4:30 PM
- Sunday (Today) 10:00 AM - 4:00 PM
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